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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nicole Dickerson

Nicole Dickerson

November 9, 2024

5  out of  5
rating by Nicole Dickerson
"I worked with Maelvy@StateFarm and she was awesome! She was so helpful and very thorough when it came to the details in my policy! She saw that I needed a new insurance company and reached out. She got me a quote with in minutes and did everything she could to help! 100% recommend! Maelvy is great!"
We responded:
"Thank you so much for taking the time to send Maelvy some love. We agree 100%! She is awesome!! We appreciate YOU so much too. ❤️ "
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Paula Marie

November 5, 2024

5  out of  5
rating by Paula Marie
"I have been with Jenny V for about 5 years now! She is fantastic and so is her team! I’ve worked closely with Esme over the last couple of years and she is able to answer all of my questions and concerns! They’ve done a fantastic job at making sure I am well taken care of! I recommend this team!"
We responded:
"Paula! Thank you so much for taking the time to write about our office. We appreciate you so much!! <3 "
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Ian Scott

October 23, 2024

5  out of  5
rating by Ian Scott
"Saved me a bloody fortune and gave spectacular customer service!"
We responded:
"We are so happy to hear this! Thanks so much for taking the time to give us a review! You have made our day! "
Profile photo of Perla

Perla

September 12, 2024

5  out of  5
rating by Perla
"I had the pleasure of working with Maelvy Ibáñez. The most amazing agent, answered every question I had, helped me understand my options, broke down into detail what was in my policy and overall very professional. Happy to join the State Farm team thanks to Mae !"
We responded:
"Welcome! We couldn't agree more! Mae is awesome!! Thank you so much for taking the time to give her a shout out. We appreciate you so much too! ❤️ "
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Tim Lindon

August 21, 2024

5  out of  5
rating by Tim Lindon
"Jenny V as we call her! I love working with Jenny and her team. Professional, dedicated and driven to always be there for us and attentive to our needs. Thank you Jenny!"
We responded:
"Aw. Thanks Tim. We appreciate YOU more than you know. Thank you for the opportunity to earn another Five Star Review. :-)"
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Fanny Washburn

July 9, 2024

5  out of  5
rating by Fanny Washburn
"We are glad to be returning clients at State Farm. Our agent Maelvy Ibanez made us feel really comfortable, she did an excellent job on guiding us on our insurance plan. We would be so lost if she hadn’t explained in detail on the suggested coverage and deals on our policy. We are definitely going to be recommending our friends and family!"
We responded:
"Thank you so much for taking the time to give Mae a shout out! We appreciate you and are happy you gave us the opportunity to earn your business back. You are awesome. "
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Briss Ibanez

July 2, 2024

5  out of  5
rating by Briss Ibanez
"A family friend I referred requested an auto quote from Jenny’s office. And although it didn’t work out for him. Mae and Christina did a great job following up and answering all his questions. Excellent service. 🤩"
We responded:
"Thank you so much, Briss! We appreciate you allowing us to try to earn your business. Thank you for providing a shout out to Mae and Christina. They are awesome!"
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Brenda Torres

June 28, 2024

5  out of  5
rating by Brenda Torres
"Highly recommend Christina!! She’s very helpful and patient with you for all your questions. Best agent!!"
We responded:
"Brenda! Thank you so much for taking the time to give Christina a shout out. We couldn't agree more. She is awesome! "
Profile photo of Rebecca Ramirez

Rebecca Ramirez

June 21, 2024

5  out of  5
rating by Rebecca Ramirez
"I would recommend Cristal at State Farm for anyone who needs an agent! She is extremely professional and is always there when I need her. Thank you Cristal!"
We responded:
"Thank you so much!! We couldn't agree more that Cristal is amazing and it is so nice of you to take the time to let everyone know. "
Profile photo of Rebecca Ramirez

Rebecca Ramirez

June 21, 2024

5  out of  5
rating by Rebecca Ramirez
"I would recommend Cristal at State Farm for anyone who needs an agent! She is extremely professional and is always there when I need her. Thank you Cristal!"
We responded:
"Thank you so much!! We couldn't agree more that Cristal is amazing and it is so nice of you to take the time to let everyone know. "
Profile photo of Jovita Elena Zambrano

Jovita Elena Zambrano

June 3, 2024

5  out of  5
rating by Jovita Elena Zambrano
"State Farm por su servicio, gracias a su agente Esmeralda Contreras, muy profesional, me ayudó con mi duda, de forma amable y respetuosa, gracias 🙏"
We responded:
"¡Gracias por compartir su experiencia! Esmeralda es maravillosa."
Profile photo of Autumn Young

Autumn Young

June 3, 2024

5  out of  5
rating by Autumn Young
"Esmeralda Contreras has been very sweet and patient with me. I appreciate the time that she’s given me to fix issues and help me pursue good discounts"
We responded:
"Thank you so much for taking the time to let us know about your experience with our office. We couldn't agree more, Esmeralda is very sweet and patient! "
Profile photo of Anita Warren

Anita Warren

June 3, 2024

5  out of  5
rating by Anita Warren
"Esmeralda Contreras has always given us great service and is very personable. Great customer service!"
We responded:
"Thank you so much Miss Anita! We appreciate you and am so happy you have received such great service from our office. Esme Rocks!"
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Susan Reno

June 3, 2024

5  out of  5
rating by Susan Reno
"Esmeralda consistently gives top notch service. She is knowledgeable, professional and courteous. She goes above and beyond in her customer service. Totally recommend Esmeralda for your insurance needs at Jenny Vidrine State Farm."
We responded:
"Thank you thank you thank you! We have enjoyed YOU as a customer all these years too. Customers like you make our day!"
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Connie jeffries

May 31, 2024

5  out of  5
rating by Connie jeffries
"Shout out to Cristal at State Farm!! Thank you so much for all the special service you give. It's nice to know that you care and always make yourself available for my questions about my car coverages. It's great to know I can relax and feel secure, knowing I have an agent who worries for me, and makes sure my needs are met.” “I was very satified! Thanks again! Connie Jeffries Ennis, Tx"
We responded:
"We agree with you that Cristal is amazing!! It was good to see you this week and thank you so much for the review. We appreciate you so much!!"
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Ms_ Libra81

May 30, 2024

5  out of  5
rating by Ms_ Libra81
"I have been with state farm for years and they have always given me good customer service!!...shotout to my Agent: Esmeralda Contreras👍🏽👍🏽 From: T.Thompson💜"
We responded:
"You are so kind and we have loved being your agent(s) all these years. Thank you so much for taking the time to let us know. "
Profile photo of Ehmma Carrizales

Ehmma Carrizales

May 29, 2024

5  out of  5
rating by Ehmma Carrizales
"Esme and the staff are always so helpful and friendly!"
We responded:
"Ehmma, thank you so much for the shout-out to Esme and our team. Wonderful people like you is why we do what we do! "
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brian soto

May 24, 2024

5  out of  5
rating by brian soto
"Esme is the best ! Does the absolute most for me and is very friendly"
We responded:
"Yes, Brian! We agree with you, too. Esme ROCKS. Thank you so much for giving her a shout out. We appreciate you so much. "
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Diana Miranda

May 21, 2024

5  out of  5
rating by Diana Miranda
"Jenny’s office staff were super friendly and very informative. I spoke to Esme and she was amazing!"
We responded:
"Diana! Thank you so much for taking the time to let us know how amazing Esme is. We couldn't agree more! We also think you are great too. #LoveOurCustomers!"
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Mary Kubin

May 21, 2024

5  out of  5
rating by Mary Kubin
"For the best service and the nicest most helpful people, State Farm with Jenny Vidrine and her staff is the place to go. Many blessings to you all. 🙏"
We responded:
"Miss Mary, thank you so much for taking the time to send us a review! You, too, are one of the nicest people, and we loved getting to know you. "
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Amanda

January 11, 2024

5  out of  5
rating by Amanda
"Christina is the best! She is very helpful and has the patience to break everything down so I can understand before moving forward with any policy. She is awesome!"
We responded:
"Thank you so much for taking the time to write a positive review, Amanda! We couldn't agree more. Christina is the the best. We appreciate you too!"
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Jay Cee

November 15, 2023

5  out of  5
rating by Jay Cee
"Christina H. Was a big help in helping me switch car insurance and save on a ton of money! Also got renters insurance! She was very helpful and detailed. Would def recommend her to friends and family!"
We responded:
"Jay Cee, Thank you so much for taking the time to send us some love! We appreciate you so much. Please continue to reach out if there is anything we can do to assist you. - Jen and team "
Profile photo of Narciso Gutierrez

Narciso Gutierrez

October 17, 2023

5  out of  5
rating by Narciso Gutierrez
"I recently had hail damage on both of my vehicles. I have never had to deal with this type of claim. Christina Hernandez and Patti Lugwig were there to help me every step of the way! I’ve been a customer for over 20 years. Always top notch service from them!"
We responded:
"Thank you so much for taking the time to send us a note about Christina and Patti! You are so kind!! We agree that they are very helpful in navigating the insurance world. "
Profile photo of Michael Derfler

Michael Derfler

September 18, 2023

5  out of  5
rating by Michael Derfler
"Great customer service"
We responded:
"Aw, thanks, Michael! We think you are great too! No matter which country you call us from, we are here for you. LOL. Safe travels, my friend!"
Profile photo of Griselda Perez

Griselda Perez

August 29, 2023

5  out of  5
rating by Griselda Perez
"Recommend Christina Hernandez, she goes above & beyond to help her customers. 100% satisfied customer here🙋‍♀️"
We responded:
"Griselda, thank you so much for taking the time to leave us a review. We are so happy you are our customer and we agree with you that Christina goes above and beyond. Thanks again for sharing the love!"